Suchergebnisse

Suchergebnisse 1-20 von insgesamt 259.

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    Order number 12248

    Jakob - - WATERCOOL Support - English

    Beitrag

    Your order was shipped on March 1st and is sitting in customs.

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    Order No. 11932

    Jakob - - WATERCOOL Support - English

    Beitrag

    Your order was shipped on 3/15. Please see email for tracking.

  • Benutzer-Avatarbild

    Die überzahlten Versandkosten werden zurück erstattet.

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    Order No.12542

    Jakob - - WATERCOOL Support - English

    Beitrag

    "closed" means that the order was transferred from the shop script to our shipping software and can hence not be changed in the shop anymore - hence closed. This is the standard procedure. Your order is currently in the shipping queue, you will receive an automated mail with tracking info as soon as it ships.

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    Hi, if your payment doesn't work, we'll send you a payment request via PayPal. If you do not use this, we'll just file your order under "well, was probably a mistake" and will not follow up on it.

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    Bestellung 12443

    Jakob - - WATERCOOL Support - Deutsch

    Beitrag

    Hallo, die Zahlung ist eingegangen, da besteht also kein Problem. DIe Lieferzeit, mit der derzeit gerechnet werden muss, ist 7-14 Tage - wie auf der Bestellbestätigung und im SHop angegegen.

  • Benutzer-Avatarbild

    Bestellung 12483 - Info

    Jakob - - WATERCOOL Support - Deutsch

    Beitrag

    Hallo Sebb, das wird diese Woche wahrscheinlich nichts mehr. Du solltest Dich auf eine Lieferung nächste Woche einstellen.

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    Hallo, bittemach dafür eine neue Bestellung im Shop auf und schreibe in die Kommentare, dass die Sachen zusammen mit dem Rest von 12052 verschickt werden sollen.

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    Order No. 11932

    Jakob - - WATERCOOL Support - English

    Beitrag

    Hi, yes, your updated address will work. We were holding your order back as you requested to add something to it. If that is still the case, please send me a mail to support@watercool.de .If not, we can ship your order tomorrow.

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    Order 12260

    Jakob - - WATERCOOL Support - English

    Beitrag

    Hi Ian, I'm sorry, I was out of office löast week and couldn't answer your mails then. When I came back, I first had to get an overview which order is scheduled for what. I'm happy that your order is now on its way. Re packing: We ship globally, and hence have a pretty vast experience with rough treatments by delivery guys. Usually, our padding is adequate. If you should have a defect on arrival still, please have the delivery guy sign it in! Then, report it to us at support@watercool.de (prefer…

  • Benutzer-Avatarbild

    Order 12469

    Jakob - - WATERCOOL Support - English

    Beitrag

    Hi, as stated in your order confirmation mail, you'll have to expect a turn around time of 7-14 days currently. We simply have a very serious backorder log currently, and deal with orders in a first-in-first-out process. We'll try to get to your order as fast as possible, but it might definitely take 2 weeks.

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    Vega 64 cooling solution

    Jakob - - WATERCOOL Support - English

    Beitrag

    Hi, as already answered per mail, the DDC case has G1/4 ports. Each, any and all of our fittings are compatible with G1/4. We have a great range of CPU water blocks. Depending on which socket you use, which performance you want, and which style you prefer, you can select there.

  • Benutzer-Avatarbild

    Auftrags-Nr.: 12269

    Jakob - - WATERCOOL Support - Deutsch

    Beitrag

    Das ist der falsche tracking code. Den richtigen habe ich Dir soeben per mail geschickt, da ich keine personenbezogenen Daten öffentlich posten möchte.

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    Order 12348

    Jakob - - WATERCOOL Support - English

    Beitrag

    Your order was shipped today.

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    Hi Atif Ali, we do not use UPS as carrier, we only use DHL or FedEx. I can not tell you anything about this UPS parcel, it must be something else, but definitely not your order from us. YOur order with us will be shipped tomorrow.

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    Order 12068.... wow

    Jakob - - WATERCOOL Support - English

    Beitrag

    Hey guys, I was out of work last week, and clearly, the person replacing me did an outstandingly bad job caring for this forum. So I was busy Monday and Tuesday getting both the support inbox and this forum back in shape. Ron, your order was shipped on 3/7. The status "invoiced" indicates exactly that: the order is dealt with, shipped, and booked, so a commercial invoice is created. Now, usually, an automatic email is sent to the customer, including a tracking code. Since I assumed that you rece…

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    Ich nehme das Storno entgegen. Rückzahlung erfolgt auf dem ursprünglichen Zahlungswege zum nächsten Zahlungslauf, gewöhnlich am Freitag.

  • Benutzer-Avatarbild

    Auftrags-Nr.: 12269

    Jakob - - WATERCOOL Support - Deutsch

    Beitrag

    DIe order ging heute mittag raus

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    Leider scheint es beiBarrow derzeit auch massive Lieferengpässe zu geben, ich werde wochenweise mit neuen Versanddaten vertröstet. Ich kann Dir leider nur versprechen, dass wir Deine Teile verschicken, sobald wir sie wieder im Lager haben - ohne Garantie, wann das sein wird.

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    SIehe die Klärung über die Support Email.